Customer reviews of Totally Trade Direct Bishops Stortford

By Brett V on 18 January 2020 | Verified purchase

I had a great experience at Totally Trade Direct. I arrived knowing the car I wished to test drive and the staff quickly made this possible. I directly dealt with Jamie and Jack - two very easy to get on with chaps. Jamie accompanied me on the test drive around Bishops Stortford, although relatively new to the role, it was clear he had a passion for cars and we had a great conversation en route. Once I'd decided to purchase the car, Jack walked me through the available options. I didn't feel pressured to purchase anything extra. After agreeing sale, the car was sent to a local garage for the RAC checks and MoT - Jack kept me up to date with progress and answered all questions I had efficiently. I would however advise potential purchasers to enquire around the 0% APR deals before arriving, as the admin fee was larger than I'd been expecting - with a bank loan being far more cost effective. This is the only reason I've dropped 1 star - Otherwise the dealer is fantastic.

By Claire C on 16 January 2020 | Verified purchase

Every one on the team that I spoke to ,or met were friendly and knowledgeable . I asked lots of questions and if they did not know the answers, they happily went and found the information ,instead of bluffing, I get really annoyed by bluffing. They were patient and friendly and made the process stress free. I can’t imagine buying another car soon , however , I would certainly go back to Totally Trade Direct and would recommend them to any friends looking to buy a car.

By Sarah C on 16 January 2020 | Verified purchase

They were fantastic from the minute i phoned in the enquiry, I asked a question about the interior and they made sure to walk over to the car to check what he was telling me was correct. I arranged a test drive and they helped me with sorting out the finance and part-exchanging my car. They were polite and professional throughout and even laughed at my nervous jokes. They made the whole buying experience a breeze and would 100% recommend the garage. The car I've bought is lovely and I'm very happy. Thanks!

By Ashley W on 15 January 2020 | Verified purchase

Fantastic service from the first phone call to enquire about the car from the minute I left from picking it up. The car was exactly as described, even better in person which I was absolutely chuffed about! Everything was made so easy and hassle free, can’t thank Totally Trade Direct in Bishops Stortford enough.

By Ana-Maria L on 15 January 2020 | Verified purchase

John was absolutely fantastic . He helped us with all our needs and was really friendly

By joe W on 11 January 2020 | Verified purchase

Made buying a car really easy. No pressure for the salesman. Will definitely come back in the future.

By Bret B on 10 January 2020 | Verified purchase

buying A car from total trade direct was easy and no hassle at all , the team was great and very helpful , really good experience , would definitely recommend .

By Alistair S on 04 January 2020 | Verified purchase

Bought a car for my partner from TTD. Really helpful sales staff and great service all round. Would highly recommend TTD to anyone else looking for a quality used car.

By Marcia B on 29 December 2019 | Verified purchase

Bought a beautiful Mini Countyman earlier today, the car was exactly how it was described online and over the phone (spotless), the information was clear and concise, I was also able to part exchange my old car as they gave me a far better price than We Buy Any Car. The service afforded to myself by Aaron (the Director) was honest, and highly professional, of course I will recommend this business to everyone who enquires where I purchased it from.

By Hugh P on 21 November 2019 | Verified purchase

I had already visited several dealers and motor traders as I was looking for a particular make and model, what I saw were a great disappointment. Then I noticed an advert from Totally Trade Direct showing a photo of the car I was seeking, called and an hour later looked at the car and bought it. sales staff were very helpful and friendly, nice to see they did not try and pressurise me to buy either, overall a relaxed and easy transaction, I would certainly recommend Total Trade Direct to anyone looking to buy a nice car at very competitive prices.