Customer reviews of Totally Trade Direct Bishops Stortford

By Mark W on 28 February 2020 | Verified purchase

Friendly knowledgeable garage that made buying our new car easy. Would recommend and use again

By Frank Y on 27 February 2020 | Verified purchase

Because f my wife's hip problems, we needed to change vehicles to a more upright model. Having reviewed various we opted for a used Renault Scenic in our price range. We spotted on Autotrader a 2013 Scenic at just the right price for us, being sold by Totally Trade Direct (TTD). We phoned an hour in advance of arriving to view it. We were totally bowled over by the service we were provide with by TTD. They welcomed us, the vehicle out ready for us to view, took us out for a test drive, following which they explained in great detail everything we needed to know regarding the car and the cost aspects. We agreed to buy it and again they went out of their way to make the whole transaction simple and straightforward. We are delighted with the vehicle and the attention received from them and would recommend this organisation to anyone looking for a well cared for used car. Their compound is packed with cars and, apart from the number plates, they all look new!!

By Colin and Valentine M on 26 February 2020 | Verified purchase

Friendly service, Good value for money vehicles. Nothing too much trouble. Always willing to help and explain any queries or questions you may have. Offer a comprehensive delivery service.

By Sean D on 20 February 2020 | Verified purchase

Outstanding service from Jack at totally trade direct, part exchanged my old car and bought a new one off of him. Would recommend 100%

By Chloe N on 19 February 2020 | Verified purchase

Very helpful! Smooth experience, taught me lots about the car.

By Laura R on 14 February 2020 | Verified purchase

The staff were available and friendly at all times. Calls were answered and returned as agreed and communication via text and email was excellent. At no point did we feel under any pressure, the staff member we worked with was honest and positive throughout. All in all, a fantastic buying experience.

By Stephanie D on 01 February 2020 | Verified purchase

Aaron went above and beyond so that I could purchase my new car , he was very honest and helpful offering excellent customer service every one was friendly would highly recommend.

By Rebecca W on 31 January 2020 | Verified purchase

Great. I bought my car online and their customer service was really good. Even answered my email at 9.30pm when I had some questions after MOT pass.

By Martin J on 27 January 2020 | Verified purchase

Had the car we were looking for and it was presented very well. Was able to place a small refundable deposit to secure the car for viewing which is very reassuring. Viewing and test driving the car was great. No pressure, good information and updates. Easy to deal with and no pressure selling. The process of buying the car was straightforward and was kept informed of the process of the car being prepared and when it would be available for collection. Very happy with the car, the service and the whole experience. I would highly recommend buying a car from here.

By Frances D on 23 January 2020 | Verified purchase

Went in to look at a car that I had spotted on the web, good service, not pushy, pleased with offer for my part-ex and delighted with my new car. Would be happy to use them again in the future.