Customer reviews of Totally Trade Direct Bishops Stortford

By James S on 03 July 2019 | Verified purchase

The whole experience was fantastic. From the moment we walked on to the forecourt the staff were extremely helpful and not pushy at all. They were very fair and talked us through a range of options to pay for the car. We were kept informed throughout the process and the staff went beyond what I’d expect them to do with regards to getting the new car ready. On the day of pick up of the new car all the paperwork was ready and the new car had a brand new MOT and had been taxed already for the following year. Overall the service they provide is excellent and the 0% finance was the main reason we went in the first place. They also give a very fair part exchange offer which was better than any other place we’d been to including we buy any car.

By Antony W on 23 May 2019 | Verified purchase

I could not recommend Totally Trade Direct enough! Jack couldn’t do enough to make sure that my transaction went as smoothly as possible with a really quick turn around from me deciding I want the car to prepping it collection! 10 out of 10 would strongly recommend these gents down there.

By Paul H on 17 May 2019 | Verified purchase

Great service, communication and all round helpful group of people offering a good purchase price and more than fair offer on the part exchange

By Daragh B on 30 March 2019 | Verified purchase

I recently bought a second hand Mondeo from the guys at Totally Trade Bishops Stortford. The vehicle is in mint condition with low mileage and will i am sure serve me well. From start to finish the whole process was painless. Thanks to Jack and the Guys down at the garage.

By Karen R on 12 March 2019 | Verified purchase

Great team very friendly and professional, would highly recommend.

By Harriet G on 28 February 2019 | Verified purchase

Fantastic, friendly sevice, found me a perfect car with a great price, sorted out all my paperwork quickly and easily would highly recommend.

By Ian P on 21 February 2019 | Verified purchase

My first time buying online and it was really easy. The sales rep was good throughout the process and provided clear communications throughout - the service he provided was excellent and is something that Totally Trade should be proud of. Highly recommended and would buy from them again in future.

By Emma E on 21 February 2019 | Verified purchase

Amazing,excellent customer service. Felt like a valued customer from the minute I called up to enquire about the car I had seen. Very detailed and accurate description of the car and pleasantly surprised with the selection of cars available on site. The service provided from the member of staff my husband and I dealt with was second to none, going above and beyond what was expected. The car sold itself really but our salesman was knowledgeable and efficient without being pushy and overbearing. After experiencing some awful customer service from other garages this was a very pleasant experience from start to finish including after sale service from a very friendly local business.

By Natalie K on 12 February 2019 | Verified purchase

Excellent knowledge, so helpful and hassel free, totally recommend!

By Mihael M on 06 February 2019 | Verified purchase

Extremely high customer service which is a must but unfortunately rare these days. I cannot thank Jack and the team enough for their professionalism and help in choosing the right vehicle. They made sure the car was in literally showroom condition before the purchase. I cannot reccomend them enough. Thank you one more time. Regards, Michael